Responsibilities

1. Risk Governance & Strategy

• Develop and maintain a company-wide risk management framework aligned with ISO 31000, Basel operational risk principles, and relevant SBV regulations.

• Define risk appetite and tolerance levels; integrate risk considerations into strategic and operational decision-making.

• Ensure risk governance alignment with security and compliance standards such as ISO/IEC 27001 and PCI DSS.

• Advise the CEO on enterprise risk trends, regulatory developments, and mitigation priorities.

2. Enterprise Risk Oversight

• Oversee identification and management of key risks across all business lines, products, and partners.

• Supervise compliance and operational risk assessments for new products, projects, and business initiatives.

• Ensure consistent coordination between Risk, Compliance, Legal, Technology, and Operations teams.

3. Fraud & Transaction Risk

• Lead the governance of fraud risk management across e-wallet, payment gateway, and merchant ecosystems.

• Approve and monitor policies for fraud prevention, transaction thresholds, and dispute-handling frameworks.

• Review and guide the company’s response to emerging fraud patterns and systemic vulnerabilities.

4. Risk Reporting & Advisory

• Provide periodic enterprise risk reports and recommendations to the CEO and Executive Board.

• Serve as the primary liaison with regulatory bodies (SBV, NAPAS) and strategic banking or card partners on risk and compliance issues.

• Advise management on risk implications of strategic initiatives or regulatory changes.

5. Leadership & Culture

• Lead and develop the Risk & Fraud Management team; ensure clear structure, accountability, and performance excellence.

• Promote a proactive, data-driven risk culture across the organization.

• Drive continuous improvement and professional development within the risk function.

What You Will Need

• Bachelor’s degree in Finance, Banking, Economics, Business, or Information Systems; Master’s degree preferred.
• Minimum 8–10 years’ experience in risk management, compliance, or audit within financial services or Fintech; 3+ years in a leadership role.
• Strong understanding of enterprise risk frameworks (ISO 31000, Basel), and familiarity with SBV regulations, ISO/IEC 27001, and PCI DSS.
• Proven ability to develop and implement risk governance strategies.
• Excellent analytical, strategic, and communication skills.
• Professional proficiency in English.

Why You’ll Love Working Here

Attractive Compensation & Benefits for Senior Management

• Competitive salary: Attractive, negotiable compensation aligned with leadership responsibilities and capabilities.
• Performance-based bonuses: Regular bonus schemes based on business outcomes and actual contributions.
• Year-end bonus: Transparent and fair bonus structure recognizing year-round efforts and achievements.
• Dynamic work environment: Open, youthful, and agile culture – emphasizing innovation and practical efficiency.

Comprehensive Benefits

• Free, high-quality lunch served daily at the office.
• Full statutory insurance coverage: Social, health, and unemployment insurance.
• Annual health check-ups at reputable medical facilities.
• Exclusive premium health insurance tailored for management-level staff.
• Modern working tools and facilities: Full support with modern equipment and a professional, flexible working space.

Growth & Team Engagement

• A dynamic, open, and professional work culture where creativity, initiative, and innovation are highly encouraged.
• Ongoing professional growth opportunities through internal training, leadership mentoring, and learning support.
• Transparent performance reviews & feedback to help you stay aligned and grow purposefully.
• Frequent engagement activities such as company trips, team-buildings, learning workshops, and festive celebrations.
  

Office location:Tay Ha Building, 19 To Huu Street, Thanh Xuan Ward, Hanoi

Working hours: Monday to Friday (09:00 – 18:00); 2–3 Saturday mornings on an alternating basis (remote work).