• Develop QA strategy, framework, and QA processes (manual & automation) aligned with the Fintech/payment intermediary model.
• Define test plans; review test cases and scenarios; control quality before release/go-live.
• Lead and develop the QA team; assign tasks; coach on financial domain knowledge, risk-based testing, and automation.
• Execute and/or lead automation testing (UI/API/Backend); build and maintain automation frameworks; integrate with CI/CD pipelines.
• Test and control financial transaction flows; handle issues related to transaction status, reconciliation, refund, timeout, retry, duplicate transactions.
• Perform root cause analysis; collaborate with Product, Technology, Risk, and Operations to resolve incidents and prevent recurrence.
• Track quality metrics; continuously improve QA effectiveness and release quality.

II. CANDIDATE REQUIREMENTS

• Minimum 5 years in Senior QA/QA Lead/Test Lead roles.
• Strong preference for candidates with experience in Fintech, Banking, E-wallets, Payment Gateways, or Payment Intermediaries.
• Hands-on experience in both manual and automation testing; UI/API/Backend testing, database and batch/reconciliation testing; building or extending automation frameworks; CI/CD integration.
• Solid understanding of financial transaction flows; proven experience handling transaction failures, production incidents, reconciliation, refunds; ability to work under tight release pressure.
• Strong knowledge of SDLC and Agile/Scrum; system-level and risk-based testing mindset; understanding of financial system security standards (PCI DSS, ISO 27001 is a plus).
• Strong analytical and problem-solving skills; effective cross-functional communication; proven capability to lead and develop QA teams.

III. COMPENSATION & BENEFITS

Attractive Compensation & Benefits for Senior Management

• Competitive salary: Attractive, negotiable compensation aligned with leadership responsibilities and capabilities.
• Performance-based bonuses: Regular bonus schemes based on business outcomes and actual contributions.
• Year-end bonus: Transparent and fair bonus structure recognizing year-round efforts and achievements.
• Dynamic work environment: Open, youthful, and agile culture – emphasizing innovation and practical efficiency.

Comprehensive Benefits

• Free, high-quality lunch served daily at the office.
• Full statutory insurance coverage: Social, health, and unemployment insurance.
• Annual health check-ups at reputable medical facilities.
• Exclusive premium health insurance tailored for management-level staff.
• Modern working tools and facilities: Full support with modern equipment and a professional, flexible working space.

Growth & Team Engagement

• A dynamic, open, and professional work culture where creativity, initiative, and innovation are highly encouraged.
• Ongoing professional growth opportunities through internal training, leadership mentoring, and learning support.
• Transparent performance reviews & feedback to help you stay aligned and grow purposefully.
• Frequent engagement activities such as company trips, team-buildings, learning workshops, and festive celebrations.

Office location: Tay Ha Building, 19 To Huu Street, Thanh Xuan Ward, Hanoi